Web Survey Bibliography
Title Interviewer effects on onliner and offliner participation in the German Internet Panel
Author Herzing, J. M. E.; Blom, A. G.; Meuleman, B.
Year 2017
Access date 16.09.2017
Abstract Research has shown that interviewers play a crucial role in obtaining cooperation from sample units. While previous studies investigate the influence of interviewers on unit nonresponse, they typically focus on face-to-face or telephone interviews. Yet recently, we have seen a rise in probability-based online panels, where interviewers recruit panelists for the online panel during face-to-face or telephone interviews. Furthermore, we know from research that recruiting previously offline sample units into probability-based online panels is difficult and that high nonresponse rates among such offliners threaten the representativeness of online panels. Our paper therefore considers the role that interviewers play in recruiting offliners into a probability-based online panel.
We use data from the recruitment interview of the German Internet Panel (GIP). The GIP is a probability-based, face-to-face recruited online panel, which includes persons without computers and/or internet by equipping them with needed devices. In addition, we use data from an interviewer survey conducted among the interviewers involved in the face-to-face recruitment of the GIP.
We investigate whether there is an interviewer effect on people’s likelihood to participate in the GIP. We analyze which interviewer characteristics determine participation in the GIP and investigate whether the interviewer effects and explanatory interviewer characteristics found differ, when interviewers try to recruit previously-offline as compared to previously-online persons.
We find significant interviewer effects on participation in the GIP. We further find that interviewers do not differentially affect the participation of onliners and offliners. However, the interviewer characteristics associated with the successful recruitment of onliners differs from those associated with recruiting offliners. For example, older interviewers are better at recruiting offliners than younger interviewers, but interviewer age has no effect on the recruitment of onliners. In addition, interviewers who expect to achieve higher recruitment rates are better at recruiting onliners than interviewers expecting low recruitment rates, but interviewers’ expectations have no effect on offliner recruitment.
We use data from the recruitment interview of the German Internet Panel (GIP). The GIP is a probability-based, face-to-face recruited online panel, which includes persons without computers and/or internet by equipping them with needed devices. In addition, we use data from an interviewer survey conducted among the interviewers involved in the face-to-face recruitment of the GIP.
We investigate whether there is an interviewer effect on people’s likelihood to participate in the GIP. We analyze which interviewer characteristics determine participation in the GIP and investigate whether the interviewer effects and explanatory interviewer characteristics found differ, when interviewers try to recruit previously-offline as compared to previously-online persons.
We find significant interviewer effects on participation in the GIP. We further find that interviewers do not differentially affect the participation of onliners and offliners. However, the interviewer characteristics associated with the successful recruitment of onliners differs from those associated with recruiting offliners. For example, older interviewers are better at recruiting offliners than younger interviewers, but interviewer age has no effect on the recruitment of onliners. In addition, interviewers who expect to achieve higher recruitment rates are better at recruiting onliners than interviewers expecting low recruitment rates, but interviewers’ expectations have no effect on offliner recruitment.
Access/Direct link Conference Homepage (abstract) / (presentation)
Year of publication2017
Bibliographic typeConferences, workshops, tutorials, presentations
Web survey bibliography (367)
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- Ideal and maximum length for a web survey; 2017; Revilla, M.; Ochoa, C.
- Handbook of Research Methods in Health Social Sciences; 2017; Liamputtong, P.
- Web Survey Gamification - Increasing Data Quality in Web Surveys by Using Game Design Elements; 2017; Schacht, S.; Keusch, F.; Bergmann, N.; Morana, S.
- Effects of sampling procedure on data quality in a web survey; 2017; Rimac, I.; Ogresta, J.
- Comparability of web and telephone surveys for the measurement of subjective well-being; 2017; Sarracino, F.; Riillo, C. F. A.; Mikucka, M.
- A Meta-Analysis of the Effects of Incentives on Response Rate in Online Survey Studies; 2017; Mohammad Asire, A.
- Interviewer effects on onliner and offliner participation in the German Internet Panel; 2017; Herzing, J. M. E.; Blom, A. G.; Meuleman, B.
- Interviewer Gender and Survey Responses: The Effects of Humanizing Cues Variations; 2017; Jablonski, W.; Krzewinska, A.; Grzeszkiewicz-Radulska, K.
- Comparing the same Questionnaire between five Online Panels: A Study of the Effect of Recruitment Strategy...; 2017; Schnell, R.; Panreck, L.
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- Predicting Breakoffs in Web Surveys; 2017; Mittereder, F.; West, B. T.
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- A Case Study on Evaluating the Relevance of Some Rules for Writing Requirements through an Online Survey...; 2017; Warnier, M.; Condamines, A.
- Estimating the Impact of Measurement Differences Introduced by Efforts to Reach a Balanced Response...; 2017; Kappelhof, J. W. S.; De Leeuw, E. D.
- Targeted letters: Effects on sample composition and item non-response; 2017; Bianchi, A.; Biffignandi, S.
- Analyzing Survey Characteristics, Participation, and Evaluation Across 186 Surveys in an Online Opt-...; 2017; Revilla, M.
- Careless Response and Attrition as Sources of Bias in Online Survey Assessments of Personality Traits...; 2017; Meade, A. W.; Ward, M. K.; Alfred, C. M.; Pappalardo, G.; Stoughton, J. W.
- Do Incentives Increase Response Rates to an Internet Survey of American Evaluation Association Members...; 2017; Wilson, L. N.
- Examining Completion Rates in Web Surveys via Over 25,000 Real-World Surveys; 2017; Liu, M.; Wronski, L.
- Data collection mode differences between national face-to-face and web surveys on gender inequality...; 2017; Liu, M.
- Improving survey response rates: The effect of embedded questions in web survey email Invitations; 2017; Liu, M.; Inchausti, N.
- An experimental comparison of web-push vs. paper-only survey procedures for conducting an in-depth health...; 2017; McMaster, H. S.; LeardMann, C. A.; Speigle, S.; Dillman, D. A.
- Demographic Question Placement: Effect on Item Response Rates and Means of a Veterans Health Administration...; 2017; Teclaw, R.; Price, M.; Osatuke, K.
- Effects of Applying Multimedia and Dialogue Box to Web Survey Design; 2017; Chen, H.
- Role of online survey tools in creating temporally accurate Environmental Product Declarations (EPD)...; 2017; Ganguly, I.; Bowers, T.; Pierobon, F.; Eastin, I.
- A test of sample matching using a pseudo-web sample; 2017; Chatrchi, G., Gambino, J.
- A Partially Successful Attempt to Integrate a Web-Recruited Cohort into an Address-Based Sample; 2017; Kott, P. S., Farrelly, M., Kamyab, K.
- Grundzüge des Datenschutzrechts und aktuelle Datenschutzprobleme in der Markt- und Sozialforschung; 2017; Schweizer, A.
- Data chunking for mobile web: effects on data quality; 2017; Lugtig, P. J.; Toepoel, V.
- Comparing data quality and cost from three modes of on-board transit surveys ; 2017; Agrawal, A. W.; Granger-Bevan, S.; W.; Newmark, G. L.; Nixon, H.
- Finding and Investigating Geographical Data Online; 2017; Martin, D.; Cockings, S.; Leung, S.
- Three Methods for Occupation Coding Based on Statistical Learning; 2017; Geweon, H.; Schonlau, L.; Blohum, M.; Steiner, St.
- Dynamic Question Ordering in Online Surveys; 2016; Early, K.; Mankoff, J.; Fienberg, S. E.
- How to use online surveys to understand human behaviour concerning window opening in terms of building...; 2016; Fabbri, K.
- Impact of satisficing behavior in online surveys on consumer preference and welfare estimates; 2016; Gao, Z.; House, L. A.; Bi, X.
- Targeted Appeals for Participation in Letters to Panel Survey Members; 2016; Lynn, P.
- Can we assess representativeness of cross-national surveys using the education variable?; 2016; Ortmanns, V.; Schneider, S.
- Methodological Aspects of Central Left-Right Scale Placement in a Cross-national Perspective; 2016; Scholz, E.; Zuell, C.
- Fieldwork Effort, Response Rate, and the Distribution of Survey Outcomes: A Multilevel Meta-analysis; 2016; Sturgis, P.; Williams, Jo.; Brunton-Smith, I.; Moore, J.
- Comparison of Face-to-Face and Web Surveys on the Topic of Homosexual Rights; 2016; Liu, M.; Wang, Yic.
- Question order sensitivity of subjective well-being measures: focus on life satisfaction, self-rated...; 2016; Lee, S.; McClain, C.; Webster, N.; Han, S.
- Web-Based Statistical Sampling and Analysis; 2016; Quinn, A.; Larson, K.